Get In Touch With Us
We're here to help and answer any question you might have. We look forward to hearing from you!
Contact Details
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Our Branch
Visit us at our Kolkata branch.
F/A-10/1, Govardhan Apartment, Zarda Bagan, Jyangra
Kolkata, West Bengal
700059, India
Merchant & Legal Information
You may contact us using the information below:
- Merchant Legal Entity Name
- Abhishek Kumar (sole proprietorship, trading as Erecto)
- Operational Address
- F/A-10/1, Govardhan Apartment, Zarda Bagan, Jyangra, Kolkata, West Bengal 700059, India
- Telephone No
- +91 96818 33766
- E-Mail ID
- info@erecto.in
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Frequently Asked Questions
What is the phone number for Erecto Men's Health Clinic?
Call +91 96818 33766 during clinic hours, 8 am to 10 pm, Monday to Saturday (closed on Sunday). The same number is on WhatsApp, and you can e-mail info@erecto.in at any time.
Can I message Erecto Men's Health Clinic on WhatsApp?
Yes — WhatsApp +91 96818 33766 from any phone, or open https://wa.me/919681833766 to start the chat. Messages are answered during clinic hours, 8 am to 10 pm, Monday to Saturday (closed on Sunday).
What is the e-mail address of Erecto Men's Health Clinic?
info@erecto.in — for enquiries, feedback and anything about an existing booking or order. Include your booking reference when you write about an appointment or a medicine order.
When can I reach Erecto Men's Health Clinic by phone?
Phone calls are answered 8 am to 10 pm, Monday to Saturday (closed on Sunday). Outside those hours, send a WhatsApp message, an e-mail or the contact form on this page; replies go out in the next clinic hours.
What is the postal address of Erecto Men's Health Clinic?
Erecto Men's Health Clinic is at F/A-10/1, Govardhan Apartment, Zarda Bagan, Jyangra, Kolkata, West Bengal 700059, India. Consultations are held by video or audio call, so a visit is not needed to consult a doctor; a walk-in visit can be booked through the appointment form at https://www.erecto.in/appointment like any other appointment.
What happens after I send the contact form?
Your name, e-mail address, subject and message reach the clinic team, who reply to the e-mail address — or the phone number, if you gave one — that you entered, during clinic hours, 8 am to 10 pm, Monday to Saturday (closed on Sunday). The form is not a medical consultation: to consult a doctor, book an appointment at https://www.erecto.in/appointment instead.
Whom do I contact about an existing appointment or medicine order?
Open a support ticket at https://www.erecto.in/support/ with your booking reference, or sign in to your patient account on this site to see, cancel or reschedule the appointment. A medicine shipment can be followed at https://www.erecto.in/track-medicine with its tracking number.
What should I include in a support ticket to Erecto Men's Health Clinic?
The booking reference from your confirmation, the mobile number you booked with, and what you need done. Leave out any one-time code, UPI PIN or card number — the clinic does not ask for them.
How do I follow up on a support ticket?
Every ticket has a tracking page at https://www.erecto.in/support/track where you can read the replies and add to the ticket without an account. Replies are also sent to the e-mail address on the ticket.
Can I book an appointment by phone or WhatsApp instead of the form?
Bookings are made through the appointment form at https://www.erecto.in/appointment on this site, because the one-time code sent to your mobile number is what confirms who is booking. Call or WhatsApp +91 96818 33766 if you need help completing it.
Who is the legal entity behind Erecto Men's Health Clinic?
Erecto Men's Health Clinic is operated by Abhishek Kumar (sole proprietorship, trading as Erecto), GSTIN 07DEHPK3404L1ZG, MSME Udyam registration UDYAM-WB-14-0142833, at F/A-10/1, Govardhan Apartment, Zarda Bagan, Jyangra, Kolkata, West Bengal 700059, India. The terms and conditions at https://www.erecto.in/term-condition name the same entity.