Shipping & Delivery Policy

Last updated on Aug 23, 2026

Who we are: Erecto - Men's Health Clinic (www.erecto.in) is operated by Abhishek Kumar (sole proprietorship, trading as Erecto). GSTIN: 07DEHPK3404L1ZG · MSME Udyam Reg. No.: UDYAM-WB-14-0142833.

Prescribed medicines are shipped across India through registered courier companies and/or speed post only. For international buyers, orders are shipped through registered international courier companies and/or international speed post only.

Discreet Packaging and Tracking

Every order is packed in plain, unmarked packaging with no mention of the treatment on the outside. Tracking details are shared with you once the order is dispatched, so you can follow your shipment until it arrives.

Shipping Timelines and Liability

Orders are dispatched within 0-7 days of the order and payment, or as per the delivery date agreed at the time of order confirmation. Delivery of the shipment is subject to courier company / post office norms.

Erecto - Men's Health Clinic is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days from the date of the order and payment, or as per the delivery date agreed at the time of order confirmation.

Delivery Confirmation

Delivery of all orders will be to the address provided by the buyer. Delivery confirmation will be sent to your email ID as specified during registration.

Contact Us

For any issues in utilizing our services you may contact our helpdesk:

  • By email: info@erecto.in

  • By phone number: +919681833766

  • By mail: 10/1, Govardhan Apartment, F/A, Zarda Bagan, Jyangra, Rajarhat, Kolkata, West Bengal 700059, India